Customer Marketing and Community Manager

New York, United States · Marketing

Description

We believe that we can radically change the world of work. We hear from our customers every day that when an organization understands itself better it can create more fulfilling jobs, and grow in ways never before imagined.

Enterprises big and small trust our products to provide visibility and clarity in areas once characterized by hearsay and uncertainty. With the insights delivered by Peakon, these organizations become more agile, responsive, and able to make the changes and investments that their employees care about most.

We’re in the business of creating great places to work, so it should be no surprise that this is our highest priority at Peakon. With ambitions as big as ours, we see individual growth and development as the key strategy for growing our business.

Trust and transparency guide everything we do here. You’ll find an open salary model, unlimited vacation, minimal hierarchy, and maximum freedom to develop and execute your own ideas. Our style of collaboration is based on honesty and friendship, and we always love making new friends...

Who you are:

The Customer Marketing and Community Manager will focus on building, nurturing, and maintaining Peakon’s online community and Customer Advocacy programs. Success in this role can be achieved with a passion for the customer and a focus on building lasting customer relationships. The Customer Experience Manager will own the customer advocacy recruitment and engagement strategy, creation of targeted acts of advocacy programs by tier, and development of a Peakon customer ecosystem via online community forums, events, customer meet-ups, etc.

Key Responsibilities:


Requirements

Benefits

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